Descale Light/Message Won’t Go Off After Performing a Descale
Crema Coffee Garage's DeLonghi Coffee Machine Troubleshooting resources is designed to help you troubleshoot and resolve issues you may be having with your machine, such as the descale light and/or message not turning off after you have descaled your coffee machine. We are located in Newcastle and Brisbane, Australia - Australian enquiries only.
If the descale light or message on your DeLonghi coffee machine is still on after you have descaled it, it's likely that the user has not completely followed the instructions for a descale or it has not been carried out correctly. This can prevent the coffee machine from resetting the message or indicator light.
Complete the descale cycle again and ensure all steps are followed exactly. A descale cycle takes approximately 20 minutes. If the issue persists, bring it into Crema Coffee Garage, a DeLonghi approved service centre, for assistance.
Other DeLonghi Coffee Machine Issues:
IMPORTANT: PLEASE NOTE THAT WE ARE UNABLE TO PROVIDE PHONE SUPPORT
Crema Coffee Garage an Australian Delonghi Approved Service Centre.
If you are unable to solve the issue with the information provided you will need to contact Delonghi for your nearest service center or bring your machine in to us and book it in for a service/repair.