Terms and Conditions

Welcome to cremacoffeegarage.com.au (hereafter referred to as the 'Site'). 

We respect your Privacy, which is why your all communication and personal information is handled in accordance with our Privacy Policy.

For information relating to shipping, warranties and returns, please review our Shipping & Returns policy.

Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by these terms.


1. Currency and Pricing

All prices quoted are in Australian Dollars (AUD) and are inclusive of any applicable Goods and Services Tax (GST).

Prices are exclusive to online as stock is warehoused and distributed separately. Please check in-store as pricing may differ in our various geographic retail locations.

However, we can arrange for the goods to be picked up in-store, but the goods need to be paid in full prior to pick up. Please allow time for stock movement to come from the distribution warehouse.


2. Customer Service

Crema Coffee Garage is committed to providing exceptional customer service and quality products. We endeavour to make sure that all product information listed on our website is true and correct. We roast our coffee fresh each week and pack orders daily. In the event that an 'In Stock' item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a refund.

Ongoing Coffee Club Subscriptions: If you signed up for an ongoing subscription, please see notes on the subscriptions page for variations to your subscription.


 3. Errors

Whilst Crema Coffee Garage takes all reasonable care to ensure the accuracy of the information on the Site, from time to time, there may be information on the site or linked content, quotations, price lists, tax invoices or other documents containing typographical errors, inaccuracies or omissions. Crema Coffee Garage reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after an order has been submitted) without any liability on the part of Crema Coffee Garage. Crema Coffee Garage will not be bound by incorrect information which appears on the Site or in any other document or information issued by Crema Coffee Garage.


4. Warranties

Crema Coffee Garage products must be returned or exchanged in accordance with our Shipping & Returns policies.

The Site and all contents of this Site are provided on an 'as is' basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of the Site, that it is at your sole risk, and that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of the Site, and that Crema Coffee Garage shall not be liable for damages of any kind related to your use of this Site.


5. Copyright

The Site and its contents are copyright. Contents of our Site, and the Site as a whole, are intended solely for personal, non-commercial use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works of, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents of the Site.


6. Security

We take security seriously, which is why all communication and personal information is handled in accordance with our Privacy Policy.

Have a question about our terms and conditions? Contact [email protected] and our team will be happy to help with your enquiry.