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About Crema Coffee Garage

CREMA COFFEE GARAGE BRINGS YOU THE LATEST IN ALL THINGS COFFEE!

Crema Coffee Garage has a headquarters based in Newcastle - which includes a roaster, showroom and espresso bar – and a second location in Brisbane. Our mission is to share our passion for coffee with our customers by bringing you latest and greatest in coffee innovations. We trawl through all the new techniques and products hitting the market to offer you the best of what’s available, delivering an extensive range of products and coffee specific services. Ultimately, our objectives are to make you love coffee as much as we do, and to make learning about coffee and brewing coffee yourself as easy as possible.

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Our Departments

CREMA COFFEE GARAGE

Crema Coffee Garage understands the importance of branding your business. We offer custom packaging for clients to promote their brand and we also offer our own strong brand to represent Crema coffee in your location. We've spent many years building our customer base, so you can capitalise on the brand strength of Crema and receive instant clientele by letting coffee drinkers know where they can enjoy our unique blends. If you are opening a café or looking for a new supplier, contact our sales team for more information.

CREMA COFFEE ACADEMY

Crema Coffee Academy is held at our Newcastle training facility. We have been training clients for over a decade now, ensuring that our coffee is always made to perfection. The barista training is a fantastic step for any business and is recognised as an accredited training organisation, with all participants receiving a nationally recognised certificate. Since gaining our accreditation in 2012 we have the highest standard assurance, offering our clients exceptional training. For more information, visit our Barista Training page or contact our office.

CREMA TEST DRIVE FACILITY

Come one, come all and try any machine you like! Our fully equipped showroom has a variety of coffee machines ready for you to try before you buy! Simply ring to schedule an appointment with our sales team, we will have the machines on with coffee and milk ready to go. Alternately, just drop in and we will show you around! We fully encourage all curious customers to come in and test out a coffee machine for themselves. For more information, check out our coffee machines online or contact our office to make a demo appointment.

CREMA COFFEE MECHANICS

Crema Coffee Garage Mechanics department is part of our after sales care, established to service coffee machines for our clients with a high quality priority service. The mechanics division is a major asset to Crema Coffee Garage and to our clients, as we are able to ensure they have a perfectly set machine and minimises their downtime to keep the coffee sales rolling in. For more information about our service department, contact our office.

Our Newcastle Team

TIM

Owner of Crema Coffee Garage, Tim is the director of the Crema team. For customers looking to open their own coffee business or office setup, Tim is one of the best in the business having spent years managing cafes for others, as well as his own. He currently splits his time between our Newcastle and Brisbane locations.

JANE

Owner of Crema Coffee Garage, Jane manages the day-to-day running of our Newcastle location. She is often found in the office advising clients or helping customers learn more about our range of coffee machines. Her wealth of knowledge on machines, coffee, and marketing make her a driving force of Crema Coffee Garage.

ROCHELLE

Rochelle is the Service Manager and our go-to-lady at Crema Coffee Garage. As a dedicated member of the Crema family, she is always ready to help our clients get their beloved machines back on the right track and brightens our office everyday.

DOUG

Roaster extraordinaire and dedicated coffee connoisseur! Doug’s knowledge of coffee regions, beans, roasting and creating superb tasting blends makes him a cut above the rest.

JENINE

Our Head Barista Trainer and expert in all things coffee! Her experience and knowledge puts her in the “best-of-the-best” league. Learn from the master and book a class today!

SAM

Sam is has had a long career in hospitality, including previously owning his own cafe, making him the perfect person to guide our cafe clients through their own business journey. He helps them get all the right equipment they need to make their business successful, and always ready with a bit of sage advice.

RAVELLE

Ravelle is our dedicated Cafe Client Support Manager who has been working in the coffee industry for over a decade now! Her passion for producing exceptional coffee is something she shares with all our clients, to help grow their businesses and promote sustainable long-term results.

MELISSA

Our Social Media Manager who has an intuitive understanding of online marketing and spreading the word about Crema Coffee Garage. From organising social media campaigns to managing our special workshops and events, Melissa has our best social side showing at all times.

JAKE

Jake is our Products Manager and is basically a walking database! If you have a question about a product, there is no better person to answer it. His knowledge of coffee and brewing products is exceptional.

SHONAVEE

Shonavee is Crema's Product Positioning Specialist. In a nutshell, she produces content that both Google and our customers will like to promote the Crema brand, our products and our services. She is often found working with a variety of staff on different projects, helping to tell the world about Crema Coffee Garage.

DEAN

Dean is our head technician and works in service from our Newcastle location. An expert in coffee machines, Dean is always willing and able to help with inquiries about parts or servicing.

NICK

Nick is an engineer and can fix pretty much anything. Nick has been servicing since the earliest days of Crema and has been a great back bone for our service department for many years.

ANDREW

Andrew is one of our technicians and works in service from our Newcastle location, as well as working on-site at client locations. Andrews’ knowledge and experience make him the perfect go-to for questions about machines or servicing.

CANDICE

Candice is a dedicated coffee professional at Crema Coffee Garage's Newcastle location. Candice has years of experience in customer service and management, always ready to serve with a smile. Plus, she is Crema's very own Youtube star - check out her brewing skills on our Youtube channel!

MEGAN

Megan is the Espresso Bar manager at Crema Coffee Garage's Newcastle location. She is passionate about coffee and leads her team by example, producing exceptional espresso and always serving with a smile. She is the leader of a young but experienced team of coffee professionals, ready to make your mornings better!

MELANIE & ADAM

Melanie and Adam are Crema's in-house machine specialists. If you're looking for a Jura for home or the office, Melanie is just the person you need to see! If traditional machines are more your thing, Adam knows our ECMs, Rockets, Vibiemmes and La Marzoccos inside and out. Whatever your coffee needs, our dedicated machine specialists are ready and waiting to help.

Our Brisbane Team

SHANNON

Shannon is the Brisbane Operations Manager and steers the business in the right direction. Shannon is an all-rounder, helping out wherever needed. You can often catch her out on the road or in house assisting new and existing customers.

EMILY

Emily is our Service Co-ordinator and Chief Barista, focusing on sales in our Brisbane showroom. She is the driving force of our sales team and an espresso-slinging extraordinaire. If you have a question about a service issue, or even just need a quick cup of coffee, Emily is ready to help!

PAUL

Paul is our resident Service Technician in Brisbane. For any customers needing their home, office or commercial coffee machine fixed, you’re in good hands! His technical knowledge of coffee machines make him the go-to-guy for customers with questions about parts or machines.

MICK

Mick is one of our trusted coffee machine technicians! He's electrical know-how and experience with coffee machines means your beloved espresso machine or coffee grinder is in safe hands.

RICHARD

Richard is our Sales & Warehouse All-Rounder. His extensive product knowledge is put to good use to co-ordinate our sales and warehouse division, getting the right products to the right customers on the daily.

Testimonials

BEN W. Dear Jenine and the crema coffee team, I just want to express my thanks for your excellent training. It has enabled me to gain some employment. I appreciated the small class size and the attention we recieved as students to better our skills. I really appreciate it. I can’t speak highly enough of you guys.

APPLE LOANS TEAM, QLD. The lure of having good coffee at work became too great so we spoke to Shannon and the team at “Crema Coffee Garage” they have been fantastic, set us up with our own machine, training and provide us with a continual supply of fantastic coffee, we have tried just about all of them now. We could not be happier and the smell of fresh coffee in the office is irresistible.

MELISSA Hi Jenine, Thanks for the course today. The training was great…….. It was fantastic for each student to have their own machine which meant there was plenty of time to practice each type of coffee. I picked up a lot of useful information and tips. You created a very relaxed learning environment today which made the day even more enjoyable.

MERV Thank you for your kindness and patience in sorting out my problems. I have just made a cappuccino your style and it worked and the flavour was great. I really appreciate it and also the warmth of your staff and especially Nick for his endurance. Best wishes. Catch you soon!

ANN B. It's great how Crema Coffee Garage has helped us source great-tasting hot drinks for staff and visitors. Offering great advise, competitive pricing and friendly service, I would recommend them to anyone.

NIGEL W. Always a lovely place to sit with family & friends and great service. Thank you to the team for always making my day.

CHRIS E. Great advice on machines and all coffee products. Their beans are great value and always get great shots using them. 100% recommend these guys.

GREG W. Best of the best coffee & coffee related products. Family owned with expert knowledge & friendly service.

LISA C. Bought our machine here, soo happy with it. The after sales service is amazing. Would recommend to anyone and everyone. Wouldn't buy my beans anywhere else. Thank you!

MEG R. I found that the course content was relevant and very practical. The instructor was well informed, passionate about coffee and enthusiastic about letting me have a very hands-on experience with the machines and equipment. I enjoyed this course because it allowed me to learn practical skills about creating a perfect brew and practice it until I was satisfied I could recreate it in a job setting.

KRISTY-LEE G. I fully enjoyed learning and completing the Barista course and have already recommend my friends train at crema cafe for their barista certificate. I love the tips and latte art tricks I learned at crema cafe. Jenine is the best teacher I've ever had, she loves her job and loves her coffee as much as teaching her students. Thank you crema cafe and Jenine for helping me complete my dream to be a barista.

JOHN S. Thanks again for the class last Saturday. Sam and I really enjoyed it and we have impressed friends with our caffeinated tech talk. We learnt a lot, credit to your excellent teaching. See you in the cafe sometime.

KINA-LEE P. This course was well explained, the tutor was great, lovely attitude and great character. I’d recommend this course to anyone wanting a head start in this industry, great atmosphere.

ISABEL C. I enjoyed making the coffees, learning where coffee came from and the process of roasting. I very much enjoyed the experience.

The lure of having good coffee at work became too great so we spoke to Shannon and the team at “Crema Coffee Garage” they have been fantastic, set us up with our own machine, training and provide us with a continual supply of fantastic coffee, we have tried just about all of them now. We could not be happier and the smell of fresh coffee in the office is irresistible