You've Descaled Your DeLonghi Machine, But the Descale Light is Still On... Why?

Crema Coffee Garage's DeLonghi Coffee Machine Troubleshooting resources are designed to help you troubleshoot and resolve issues you may be having with your machine, such as the descale light and/or message not turning off after you have descaled your coffee machine. We are located in Newcastle and Brisbane, Australia -  Australian enquiries only.

 

Here are a few steps to help troubleshoot your DeLonghi machine:

1. If the descale light or message on your DeLonghi coffee machine is still on after you have descaled it, it's likely that the user has not completely followed the instructions for a descale or it has not been carried out correctly. This can prevent the coffee machine from resetting the message or indicator light.
   

2. Complete the descale cycle again and ensure all steps are followed exactly. A descale cycle takes approximately 20 minutes.
   

3. If the issue persists, bring it into Crema Coffee Garage, a DeLonghi approved service centre, for assistance.

Other DeLonghi Coffee Machine Issues:

-The Infuser is Stuck

-Milk Not Creamy or Not Hot

 

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